Contrary to conventional wisdom in the business community, managers’ actions are a primary reason that employees upset customers. Employees upset customers when managers don't give employees all the ...

You have /5 articles left. Sign up for a free account or log in. Professors sometimes bemoan their students' writing skills. But how good are professors at creating ...

We offer these examples so that anyone proposing a PIC can examine the syllabi (as well as Assignment examples), critique and engage with them and analyze how they are targeting the PIC outcomes. They ...

The last time you sought medical care, you likely made an appointment with your provider, got the treatment you needed, paid your copay or deductible, and that was it. No paperwork, no waiting to be ...

Doretha Clemons, Ph.D., MBA, PMP, has been a corporate IT executive and professor for 34 years. She is an adjunct professor at Connecticut State Colleges & Universities, Maryville University, and ...

As a child, you may have been singled out for special treatment or dispensation because you were the only student in the class who scored an "A" on a difficult assignment. More than being the "teacher ...